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Furion Back camera not working with a Touareg, despite properly tested 7-pin plug.  


marco
(@marco)
Active Member Customer
Joined: 6 months ago
Posts: 5
Topic starter  

My wireless Furion camera will not work with my Touareg,

I thought that it was my 7 pin plug. But I got is tested and it perform 100%. Same when using my neighbors Touareg. When I put the lights on, II see the image for 2-3 second, then is goes for intermittent for a little while before disappearing until I switch the lights off and on again.

The problem on a Dodge RAM never shows up: clear image as soon as I put the lights on.

Anybody knows why the Touareg behave this way and how to fix it? Could it be a noisy DC voltage or a voltage slightly lower than the RAM.

Please note that with the Touareg or with the Ram, the blue light comes up equally well, at least, visually.

Thanks in advance to let me know if you have a working system with Touareg (with or without modifications) OR if you have an idea of want could cause this strange behavior.

Marco

This topic was modified 6 months ago by marco

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marco
(@marco)
Active Member Customer
Joined: 6 months ago
Posts: 5
Topic starter  

I went to the trailer garage to find out that the tail-light pin onto which the camera is connected actually gets a DC voltage of about 13 Volts. However, according to the Fluke meter, there is some noise coming from the Touareg power supply. This is apparently what is causing the malfunction of the camera. One possibility is that the Toureg power supply, which only sends power when a load is detected, is switching on an off because of the LED circuitry which does not behave like a passive lighr bulb.

I now need to find out if and how can either VW or Furion help me on this case.

 

I would like to try out a capacitor across this connection if Little Guy could tell me where the camera is connected in the trailer.

 

Marco


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groveratc
(@groveratc)
Member Moderator
Joined: 8 months ago
Posts: 34
 

For that kind of answer you might want to contact Little Guy directly. We are just other owners. Unless someone else who owns a Max can answer that question for you. 


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marco
(@marco)
Active Member Customer
Joined: 6 months ago
Posts: 5
Topic starter  

Hello All,

Finally I got my answer from Furrion/support.

They have a couple adapters available to get around newer vehicles that have power management system for the 7 pin connector, preventing enough power to reach out to the camera.

The part number given by Furrion are: F2BC001XXBK/F2BC002XXBK 

The  parts are well presented on E-trailer Web site:

See https://www.etrailer.com/Accessories-and-Parts/Furrion/FR69SR.html

Or: https://www.etrailer.com/Accessories-and-Parts/Furrion/FR74FR.html

 

Marco


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groveratc
(@groveratc)
Member Moderator
Joined: 8 months ago
Posts: 34
 

Thank you for posting the information. Hopefully it will help someone else out as well. 


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