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Hot water heater problems.


maximumbanjo
(@maximumbanjo)
New Member Customer
Joined: 9 months ago
Posts: 3
Topic starter  

I have  a 2021 LGM. On the second trip with it the hot water heater stopped working and I had to replace the thermal cut-off. It stopped again this past weekend so I replaced the thermal cut-off again. It still didn’t work but the electric water heater did. Any ideas. 


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TexasLGmax
(@texaslgmax)
Trusted Member Customer
Joined: 2 years ago
Posts: 62
 

Doesn't sound right.......I know, I know, obvious statement.  Since this is a new unit, have you tried calling the dealer?  Something else is wrong.  Maybe they could at least give you an idea on what's wrong or where to look.  Plus, your unit is still on warranty.  These components are not unique to LGM, so even a local service department might have an idea.  Sorry, that's the best I have.  


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tsmerrill
(@tsmerrill)
Active Member Customer
Joined: 8 months ago
Posts: 9
 

My hot water heater will not work on electric, but does on propane...very curious.


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TexasLGmax
(@texaslgmax)
Trusted Member Customer
Joined: 2 years ago
Posts: 62
 

When plugged into shore power or off battery?  Not sure it's suppose to work off battery let alone off shore power.  I thought it was only propane.  I may very well be wrong.


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tsmerrill
(@tsmerrill)
Active Member Customer
Joined: 8 months ago
Posts: 9
 

@texaslgmax it doesn't work on shore power or off battery.  I would not expect it to work on battery, but there are two buttons under the water heater control panel:  LP Gas and Electric.  I assumed that there were two options for running the hot water heater.


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maximumbanjo
(@maximumbanjo)
New Member Customer
Joined: 9 months ago
Posts: 3
Topic starter  

I called the dealer and talked to a technician, we tried to troubleshoot it over the phone. I was told that because the electric heater worked it was not the thermostat or the thermal cut off or the fuse. When it tries to light on propane there is a spark. There doesn’t seem to be gas coming out to light. 


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heri188
(@heri188)
New Member Customer
Joined: 7 months ago
Posts: 1
 

thanks for information, really helped me 😊


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maximumbanjo
(@maximumbanjo)
New Member Customer
Joined: 9 months ago
Posts: 3
Topic starter  

It was a sticking gas valve. 


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